Privacy Policy
At Bally Casino, we are committed to maintaining the trust you place in us with your personal information. This Privacy Policy outlines our practices regarding collection, use, storage, and protection of user data.
What Personal Information May Be Collected
When creating an account or accessing our platform, you may provide personal information such as name, email address, age, location, and other details to comply with regulatory requirements. We also collect device and browser information for security and analytics purposes.
Account Registration Information
During the registration process, we require certain information to create your account. This includes, but is not limited to:
This information allows us to provide a secure and regulated gaming environment.
Device and Browser Information
To ensure the security of our platform and prevent unauthorized access, we collect device-specific data such as:
We also use cookies to enhance your user experience. Please see our Cookies Policy for more information.
Usage Analytics and Behavioural Data
To improve the performance of our platform and create a better gaming environment, we may collect usage analytics data such as:
We anonymise this data to prevent any identification or tracking.
Communication Preferences
At Bally Casino, we respect your right to communication. You can opt-out of promotional emails, messages, and notifications at any time by contacting our support team.
Data Storage and Retention
We store your personal information securely on servers hosted in Great Britain, with Gibraltar account number 38905. We retain your data for as long as necessary to provide services or comply with applicable laws. Data is encrypted both in transit and at rest.
Security and Account Protection
Your security is our top priority. To protect against unauthorised access, we:
We also recommend that you keep your password confidential and securely manage your account access.
Account Access and Password Protection
To prevent unauthorized access to your account, please ensure your password is unique and not shared with others. If you suspect any security breaches or unauthorised activities on your account, contact our support team immediately.
User Rights Regarding Personal Data
You have the right to correct or delete your personal data upon request. Please submit your requests via email or in-app messaging, ensuring you provide necessary identification details for verification purposes.
Data Correction or Deletion Requests
We strive to update and manage accurate information about users. If any inaccuracies are found, we will take all reasonable efforts to rectify the issue promptly. In cases where data deletion is requested, this process may require additional validation steps to ensure user identity and authenticity.
Third-Party Services or Integrations
Our website incorporates third-party services such as payment processors (except for restricted areas mentioned). We advise that you review these platforms' individual privacy policies, which are linked within our platform.
Responsible Handling of User Information
Bally Casino is committed to ethical business practices. All data collected and processed follows regulatory guidelines set by the Gambling Commission in Great Britain and the Gibraltar Gambling Authority.
Age Restrictions and Minor Protection
To prevent any minors from accessing regulated games or promotional content, we have implemented a robust age verification mechanism.
Compliance with Applicable Privacy Regulations
At Bally Casino, compliance is our top priority. Our data collection practices adhere to the applicable regulations of the Great Britain Gambling Commission, as well as international standards on privacy protection.
By using our services and platform, you signify your acceptance of this Privacy Policy. We are committed to continuously improving its clarity, transparency, and user experience. If at any point you have questions or concerns regarding data management, please reach out to our support team via email or in-app messaging.
